You’ve most probably come across customer loyalty programs. Offering incentives to recapture people and build a loyal customer base is a tried-and-true marketing strategy. However, it often happens that memberships remain inactive and benefits that could have been acquired through them are wasted.
Top 5 tips to reduce restaurant staff pressure and burnout during the Holiday season
With a tight labor market and the upcoming Holidays, restaurateurs need to adapt their strategies to avoid staff burnout. Get our tips to keep employees healthy and happy at work.
How to create a Netflix-like personalization strategy for your restaurant
What do Netflix, Spotify, and Amazon have in common? They are using the power of customer data to personalize experiences for each and every customer. If you have been in the restaurant business for a while, it is like leveling up the personalized experiences you offered the loyal dining room customers you knew “back in the day.”
The last couple of years have been quite tumultuous for everybody, to say the least. The beginning of the 2020s has definitely been a time for changes. While previous decades saw the steady growth of the restaurant industry in a more or less conventional manner…
The effects of the COVID-19 pandemic on restaurants’ already tight margins continue, with capacity restrictions, vaccine passport requirements, and, inevitably, the labor shortage.