Account Executive

We are looking for passionate and ambitious candidates ready to make life easier for restaurateurs around the world.

Tasks & responsibilities

  • Prospect new restaurant opportunities in your designated territory by going directly to customers
  • Present yourself as a specialist in online ordering
  • Answer questions and objections from prospects
  • Use sales tools, such as Zoho, PandaDoc, Google Suite to communicate and archive customer data
  • Sell and meet sales performance KPIs

Qualifications

  • Ability to convince, empathetic. Committed, versatile and willing to help;
  • Excellent written and verbal communication skills in English;
  • Ideally, experience selling SaaS technology/software products;
  • Positive, persistent, resourceful, autonomous, versatile and meticulous.

Desired profile

  • Focussed on achieving results, regardless of the effort required;
  • See a refusal as an opportunity;
  • Manage priorities and stress well;
  • Have a strong interest in technology, be resourceful and curious;
  • Be a team player and want to be a part of the company’s success.

Why join UEAT now?

  • Participating in the growth and success of a Quebec company that will conquer the world by helping restaurateurs;
  • Accelerating your career (enjoy a rewarding career path, self-improvement, continuing education, and opportunity for advancement);
  • Enjoying a work/life balance (group insurance, flexible schedule, ability to work both in the office and at home);
  • Being part of a close-knit team that’s like a family (we’re always open to new ideas and activities for our social events);
  • Being in the coolest offices in Quebec City (open-plan office space, onsite exercise room, games room, massage therapy room, etc.).

Job Type: Full-time, permanent

Senior Full Stack Developer

UEAT is looking for a Senior Full Stack Developer to play a key role in the company’s growth. 

The flavours of your week

  • Develop, test and maintain various software for the restaurant industry
  •  Act as a facilitator and technical resource person for the team
  •  Participate in team planning (sprints)
  •  Add functionalities to our API
  •  Carry out diagram changes to data models
  •  Integrate the visuals following responsive mockups
  •  Write unit, integration and end-to-end tests following the test pyramid
  •  Review the code of colleagues, code design according to S.O.L.I.D principles
  •  Implement new industry standards in the development process
  •  Analyze user scenarios and task acceptance criteria

You have the following ingredients

  • Experience  using cutting-edge technologies to develop creative solutions
  • Academic/technical background (DEC or bachelor’s degree in software engineering/computer science)
  • Tech stack: Backend (80%) and frontend (20%)
  • Backend 2.0 (ASP.NET Core / GraphQL.API / Dapper)
  • Frontend 2.0 (React 16.6 / Node.JS / React Apollo GraphQL)
  •  Relevant experience in a dynamic environment, mixing creativity and challenges
  •  Ability to write unit tests (TDD, automated test strategies, for example) and knowledge in source management (Git)
  • In-depth knowledge of (C#, JAVA) and frontend frameworks (React, Angular, Vue) as well as databases (SQL Server) are definite assets
  • Fluency in French and good level of English (priority for written skills, an asset if you are comfortable speaking both languages)

You also have these enhanced flavours

  • Curious and passionate about your job
  •  Dedicated to a job well done
  •  Excellent learning skills
  •  Ability to accept and offer constructive criticism

Why join UEAT?

  • Participating in the growth and success of a Quebec company that will conquer the world by helping restaurateurs;
  • Accelerating your career (enjoy a rewarding career path, self-improvement, continuing education, and opportunity for advancement);
  • Enjoying a work/life balance (group insurance, flexible schedule, ability to work both in the office and at home);
  • Being part of a close-knit team that’s like a family (we’re always open to new ideas and activities for our social events);
  • Being in the coolest offices in Quebec City (open-plan office space, onsite exercise room, games room, massage therapy room, etc.)

Technical Support Specialist

We are looking for passionate and ambitious candidates ready to make life easier for restaurateurs around the world.

Tasks & responsibilities

  • Deliver human first-line response to restaurants, answering questions, resolving support tickets, escalating issues when required
  • Learn and retain detailed product knowledge and internal troubleshooting processes
  • Collaborate in a team player environment work frictionlessly with remote-based colleagues and internal teams
  • Promote impeccable customer service and strong attention to detail;
  • Prioritize your requests, multi-tasking as part of a remote-based call center
  • Demonstrate autonomy, discipline, rigor, and organizational skills
  • Review and update internal wiki documentation and training materials
  • Thrive within a start-up model, comfortably navigating grey areas while working to develop and grow as part of our global team
  • Full-time position, monthly schedule covering restaurant’s peak demands, nights, weekends, and rotating holiday schedule

Qualifications

  • Be passionate, ambitious, and ready to learn
  • Demonstrate excellent (written and verbal) communication skills in French, English, and a blend of bi-bilingualism
  • Must be comfortable and clearly communicate (phone or email) with either language using translation tools if necessary
  • Possess a technical education (diploma or DEC) and/or 3 years of relevant experience in software training, software support, or remote helpdesk technical support of IT networks
  • Prior experience in restaurant operations or hospitality management is a plus

Profile

  • Provide impeccable customer service
  • Manage priorities well
  • Be a dedicated and collaborative team player
  • Be passionate about new technologies and customer service
  • Demonstrate autonomy, discipline, rigor and organization
  • Work well under pressure

Why join UEAT?

  • Participating in the growth and success of a Quebec company that will conquer the world by helping restaurateurs;
  • Accelerating your career (enjoy a rewarding career path, self-improvement, continuing education, and opportunity for advancement);
  • Enjoying a work/life balance (group insurance, flexible schedule, ability to work both in the office and at home);
  • Being part of a close-knit team that’s like a family (we’re always open to new ideas and activities for our social events);
  • Being in the coolest offices in Quebec City (open-plan office space, onsite exercise room, games room, massage therapy room, etc.)

Software integration specialist

UEAT is looking for a Software Integration Specialist to play a key role in UEAT’s growth.

The flavours of your week

  • Gather the necessary information for each type of integration
  • Integrate UEAT software with partner solutions
  • Implement or improve integration processes
  • Manage exchanges with various external stakeholders
  • Ensure training and knowledge transfer related to integrations
  • Bring innovative ideas in terms of integration practices

You have the following ingredients

  • Manage priorities well
  • Demonstrate positive leadership
  • Efficiently juggle different tasks and projects at the same time
  • Be a dedicated and collaborative team player
  • Be passionate about new technologies and customer service
  • Demonstrate autonomy, discipline, thoroughness and exceptional organizational skills
  • Work well under pressure

You also have these enhanced Flavours

  • Communicate effectively in both English and French (perfectly bilingual)
  • Be proactive in learning
  • Have leadership skills, be autonomous and able to show great motivation
  • Be organized, disciplined and rigorous
  • Master the management of priorities and time
  • Focus on achieving results and have the will to succeed
  • Ability to work with multiple teams

Working at UEAT is the icing on the cake

  • Our offices are the most exciting in Québec City: open areas, ergonomic workstations, free parking, electric charging station, state-of-the-art computer equipment.
    We also offer the choice of 100% telecommuting if you wish.
  • Our work environment is innovative: collaborative work, unlimited coffee, beer on tap for Friday afternoons and happy hours, etc.We have a fully equipped gym and organize sports lunches; our colleagues have formed several sports teams (volleyball, spikeball, ping pong).
  • Our group insurance includes a telemedicine platform and an employee assistance program.
  • We offer employees extra days for unexpected events.
  • The office is closed at Christmas and Easter (Friday and Monday).