We are looking for passionate and ambitious candidates ready to make life easier for restaurateurs around the world.

Tasks & responsibilities

  • Recover overdue transactions within established deadlines
  • Establish and maintain customer service to ensure compliance with payment terms and solve problems
  • Refer any account(s) that may become bad debt to your immediate supervisor
  • Document each file in accordance with the company’s procedures
  • Create customer files in the accounting system
  • Invoice implementation costs and other ad-hoc services
  • Collect missing information from customers (debit form, billing method, etc.).

Qualifications

  • A DEC or a combination of relevant training and/or experience
  • Experience or interest in the restaurant industry (a strong asset)
  • Proficiency in English and French (written and spoken) at an advanced level
  • Relevant customer service experience required
  • 2-3 years of experience in a similar position
  • Proficiency in the Google Drive suite (Docs, Sheets, Calendar, Mail)
  • Proficiency in Microsoft Excel (intermediate level)

Desired Profile

  • Have impeccable customer service
  • Strong negotiation skills
  • Attentive to detail
  • Be recognized for your analytical skills, meticulousness, versatility and teamwork
  • Have an excellent sense of responsibility and respect for deadlines
  • Be enthusiastic and a quick learner 

Why join UEAT now?

  • Participate in the growth and success of a Quebec company that will conquer the world by helping restaurateurs
  • Accelerate your career (enjoy a rewarding career path, self-improvement, opportunity for advancement)
  • Enjoy a work/life balance (group insurance, flexible schedule, ability to work both in the office and at home)
  • Be part of a close-knit team that’s like a family (we’re always open to new ideas and activities for our social events)
  • Be in the coolest offices in Quebec City (open-plan office space, onsite exercise room, game room, massage therapy room, etc.).

Job Type: Full-time, permanent

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